Why are no logs generated for a Cloudhouse Container despite AVV logging being enabled?

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Applies to: Cloudhouse Compatibility Containers, AAV

29/05/2020 Cliff Hobbs   ID: 390902

Resolution

To resolve this issue, make sure you follow the process in the How to enable AAV logging in 1903 and later section of How to enable Container (AAV) logging.

Symptoms

I have created a new Cloudhouse Compatibility Container™ using release 1903. I have enabled AAV logging, but no logs are produced. I do not see any errors or warnings. 

I have checked in AppAcceleratorV.clc that the AAV tag is present and I have the values for LogExe and LogDll set to Full, but no logs are produced.

<AAV LogExe="Full" LogDll="Full">

Cause

As detailed in How to enable Container (AAV) logging, enabling and configuring logging for Containers created in 1903 and later has changed.

Configuring AAV logging for a 1903 (or later) Container using the above process results in no logs being generated. No errors or warnings are displayed to highlight the incorrect configuration as these tags are ignored.

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